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Email: Friday, April 1, 2005, 4:28PM -
"Thank you. I am impressed with your customer service and turn around times! I appreciate your attentiveness and look forward to working with you in the future."
- R.C. , Seattle
Email: Friday, March 9, 2007 3:54PM -
"Thank you so much for being so helpful. Hats off to you for excellent customer service."
- Joann P.
Letter: Tuesday, Sept. 19, 2006 -
"...Wow! Thanks to your new MSA's ZenDOX ePrint system , our direct mail campaigns are running more smoothly and more cost effective than any previous year. Very impressed with how easy it is to use and with your excellent customer support and sales support. I cannot imagine printing any other way from now on."
- Client from Wisconsin
Contact MSA anytime with questions about any of our products, services or about a custom solution that you may need!
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Working with MSA on your web development means you have options. These options range from a total "do it yourself" experience (although we never will leave you stranded are will be available for help always!) to a complete guided, custom design, or anywhere in between. In a custom site situaltion, we walk you through the planning process so that we can get the best data, copy and graphics for you, on to the development stage where we produce the copy and graphics together and finally to the implementation of your completed site that is published for you to the world on our network.
Planning a Web site is a two-part process: first you gather your development partners, analyze your needs and goals, and work through the development process outlined here to refine your plans. The second part is creating a site specification document. This could be a 1 page document that details what you intend to do and why, to a full business plan style document that pin-points what technology and content you'll need, how long the process will take, what you will spend to do it, and how you will assess the results of your efforts. The site specification document is crucial to creating a successful site, as it is both the blueprint for the process and the benchmark you'll use to keep the project focused on your goals and measure your success.
A good plan is your best weapon. Web sites are developed by people to meet the needs of other people (your customer or site visitor). Unfortunately, web projects are often approached as a "technology or software problem," and projects are colored from the beginning by enthusiasms for particular web techniques or browser plug-ins (Flash, digital media, XML, databases, etc.), not by real human or business needs. A great Team (Your company and MSA) is the key to a successful web project(s). To create a substantial site you'll need content, writers, information architects, graphic designers, technical experts, and a project manager responsible for seeing the project to completion. If your site is successful it will have to be genuinely useful to your target audience, meeting their needs and expectations without being too hard to use. Here are a few things to get you started:
Every project poses unique challenges, but the overall process of developing a comprehensive Web site generally follows six major stages: